Metro Productions is the sole owner of their web sites and the information collected. We will not sell, share, or rent this information to others. Metro Productions collects information from our users at several different points on our website.
Orders
We request information from the user on our order form.
Here a user must provide contact information (like name and shipping address) and
financial information (like credit card number, expiration date). This information is used for billing purposes and
to fill customer’s orders. If we have
trouble processing an order, this contact information is used to get in touch with the
user.
Returns
We guarantee your satisfaction with our products. If for any reason you are not
satisfied you may return the item(s) for a full refund (minus shipping and handling
charges) within 30 days of the purchase.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information
about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie
terminates in 24 hours. If a user rejects the
cookie, they may still use our site. The only
drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use our
shopping cart.
Links
This web site contains links to other sites. Please be aware that we, Metro
Productions, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every web site that collects
personally identifiable information. This
privacy statement applies solely to information collected by Metro Productions' web sites.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such
as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or not to disclose this
information. Information requested may
include contact information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we
ask them for the friend’s name and email address.
Metro Productions will automatically send the friend a one-time email inviting them
to visit the site. Metro Productions does not
log or store this information.
Security
This website
takes every precaution to protect our users’ information. When users submit sensitive information via the
website, your information is protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number), that information is encrypted and is
protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just
‘surfing’.
While we use
SSL encryption to protect sensitive information online, we also do everything in our power
to protect user-information off-line. All of
our users’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who
need the information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable
information. Our employees must use
password-protected screen-savers when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers’ information is
protected.
If you have any questions about the security at our
website, you can send an email to security@linktotheweb.com
.
Special Offers
Established contacts
will occasionally receive information on products, services, updates on new products, and
any newsletters subscribed to. These emails originate from our domains only. If you
wish never to receive anything just email us at optout@linktotheweb.com
and you will be removed.
Correction/Updating
Personal Information:
If a user’s personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will correct, update or remove that
user’s personal data provided to us. This
can be done by emailing our service@linktotheweb.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes so our users are
always aware of what information we collect, how we use it, and under circumstances, if
any, we disclose it. If at any point we
decide to make changes from that stated at the time it was collected, we will notify users
by way of an email. Users will have a choice
as to whether or not we use their information in this different manner. If not we
will use information in accordance with the privacy policy under which the information was
collected.
Metro
Productions
Common Sense Catalog
P.O. Box 361058
Los Angeles CA 90036
800 471-7922 In U.S.
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