Metro Productions is the sole owner of their web sites and the information collected. We will not sell, share, or rent this information to others. Metro Productions collects information from our users at several different points on our website.
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We guarantee your satisfaction with our products. If for any reason you are not satisfied you may return the item(s) for a full refund (minus shipping and handling charges) within 30 days of the purchase.
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie terminates in 24 hours. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use our shopping cart.
This web site contains links to other sites. Please be aware that we, Metro Productions, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Metro Productions' web sites.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friends name and email address. Metro Productions will automatically send the friend a one-time email inviting them to visit the site. Metro Productions does not log or store this information.
This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number), that information is encrypted and is
protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just
While we use
SSL encryption to protect sensitive information online, we also do everything in our power
to protect user-information off-line. All of
our users information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who
need the information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable
information. Our employees must use
password-protected screen-savers when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers information is
If you have any questions about the security at our
website, you can send an email to firstname.lastname@example.org
Established contacts will occasionally receive information on products, services, updates on new products, and any newsletters subscribed to. These emails originate from our domains only. If you wish never to receive anything just email us at email@example.com and you will be removed.
If a users personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will correct, update or remove that users personal data provided to us. This can be done by emailing our firstname.lastname@example.org.
Notification of Changes
Common Sense Catalog
P.O. Box 361058
Los Angeles CA 90036
800 471-7922 In U.S. 323 935-4904 Outside U.S.
323 935-4904 Outside U.S.
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